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Service Excellence Playbook

Discover the fundamentals of exceptional customer service, master communication and problem-solving skills, and advance your team with expert training. From understanding customer needs to resolving problems efficiently while maintaining a professional attitude.

What's Inside

1Customer Service Fundamentals
2Communication & Active Listening
3Problem-Solving & Issue Resolution
4Customer Feedback & NPS Programs
5Team Training & Development
6Self-Care & Work-Life Balance

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